Height of Dereliction of Duty

I was on leave in India from 05 May to 11 June 2010. Proceeding on leave in peak summer is not my idea of fun. The same was necessary as I had to appear for my MA (Final) exam which was scheduled during this period. After the five written papers I was required to face the viva-voce which was held on 11 June 2010. I had to extend my leave because of this as I was told that facing the viva was compulsory and I would not get the degree in case I absented myself. The test was supposed to start at 1000 hrs sharp at the scheduled venue. I reached that place at 0930 hrs and approached the venue incharge to request that my viva may be held as early as possible as I had to leave for Delhi by road since I was catching the morning flight to Muscat the very next day.
Having been assured that I would be amongst the first lot to be tested I waited for the clock to strike ten. And what a wait it was !! Around 1000 hrs there was a sizable crowd of youngsters, some with relevant notes for last minute study and all anxious for the viva to begin. There was no sign of the examiner till 1030 hrs and we were told by the venue authorities that he would be arriving shortly. The same response was given at half hourly intervals till 1300 hrs when “his highness” finally arrived and promptly settled down for “chai –pani”.
By this time I was ready to climb the wall in sheer frustration as the taxi which I had booked for travel to Delhi had already arrived and my better half was in a state of panic. When my turn for the personal interface finally came I was cheesed to the core and the examiner had to bear the brunt of my ire. I do not think I will get good marks in the viva as it was a disaster – but what the hell – this was height of dereliction of duty. Now I know why some teachers get thrashed by their students. Sadly, the lot who patiently waited with me were very docile and I had to be satisfied by the tongue lashing which I gave the examiner. Needless to say that we reached Delhi very late and spent a sleepless night owing to packing and leaving for the airport very early. How we made it in the nick of time is another story !

Timely Response & Quick Wits - A Prerequisite for Effective Security !

During the recent cyclone ‘Phet’ which lashed parts of the Sultanate in the first week of this month attendance of security personnel at their posts was very thin as many stayed indoors owing to heavy rains and overflowing ‘wadis’.
One enterprising security guard who was alone at one of our facilities (normally paired duty) thought he could make a fast buck and none would be the wiser. He drove off with some expensive automobile parts in his vehicle when his reliever reported for duty. The next day all hell broke loose when the workshop staff discovered that the said parts were missing from the shop floor.
The Security Manager in charge of that area went to the site and carried out an investigation which revealed that the guard in question had made a call to someone from a colleague’s cell phone. He could trace out the number which he called and came to know that it belonged to an auto repair shop in the neighbouring town some 20 kms away. He posed as a customer and asked whether a second hand ‘such-and-such’ part was available for his car ? On an affirmative answer from the other end he grew suspicious and visited the repair shop. He asked the shop owner if the part (a high end assembly) had been purchased by him from someone recently and informed him that the matter was under investigation (though it had not been yet been reported).
The shop owner admitted that he had indeed purchased such an item from the security guard whose contact details he had kept. The errant security guard was confronted with this information whereupon he confessed to the crime. The matter was reported to the Police and the culprit is presently behind bars (after following the due course of disciplinary proceedings). This incident has been given wide publicity so that it deters other personnel who may have a similar bent of mind.
It is not surprising that some mischievous elements are present in the large guard force we have. These are exceptions – the ‘bad apples’ in the basket. What is important is that such incidents have to be seen through to their logical end, the bad apples thrown out and wide publicity given for deterrent effect. Timely response and a quick witted approach by the Security Manager saved the day for us. The assembly in question had been sold for Rs 3000/- whereas it’s actual cost was Rs 36,000/-.